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Projects: Projects for Investigator
Reference Number NIA_UKPN0088
Title Powercast
Status Completed
Energy Categories Other Cross-Cutting Technologies or Research(Energy Models) 5%;
Energy Efficiency(Transport) 10%;
Other Power and Storage Technologies(Electricity transmission and distribution) 50%;
Other Cross-Cutting Technologies or Research(Environmental, social and economic impacts) 35%;
Research Types Applied Research and Development 100%
Science and Technology Fields ENGINEERING AND TECHNOLOGY (Electrical and Electronic Engineering) 100%
UKERC Cross Cutting Characterisation Systems Analysis related to energy R&D (Energy modelling) 20%;
Sociological economical and environmental impact of energy (Consumer attitudes and behaviour) 20%;
Sociological economical and environmental impact of energy (Technology acceptance) 20%;
Sociological economical and environmental impact of energy (Other sociological economical and environmental impact of energy) 20%;
Other (Energy technology information dissemination) 20%;
Principal Investigator Project Contact
No email address given
UK Power Networks
Award Type Network Innovation Allowance
Funding Source Ofgem
Start Date 01 November 2022
End Date 29 February 2024
Duration ENA months
Total Grant Value £274,725
Industrial Sectors Power
Region London
Programme Network Innovation Allowance
 
Investigators Principal Investigator Project Contact , UK Power Networks (99.998%)
  Other Investigator Project Contact , Eastern Power Networks plc (0.001%)
Project Contact , South Eastern Power Networks plc (0.001%)
  Industrial Collaborator Project Contact , UK Power Networks (0.000%)
Web Site https://smarter.energynetworks.org/projects/NIA_UKPN0088
Objectives "The project will be carried out in partnership with ev.Energy, who have developed and operate a smart, cloud-based platform that automatically optimises domestic EV charging and work with energy suppliers and rapid charging networks. Powercast will engage both vulnerable and typical customers with EVs who have domestic, off-street charge-points to inform them of planned power cuts and probability of outages due to adverse weather so they can plan their charging. This can reduce the detriment they experience during power outages by suggesting an alternative time and/or location to charge their car. Notifications will be tailored to customers, including vulnerable customers, by exploring options in the project trial to suggest specific locations based on frequently visited places and advice based on their profile and current location. Whilst the project focuses on customers with domestic, off-street charge points, the solution could have wider applicability in the future; for example, customers from any charging segment can benefit through notifications/advice provided by on-street charge-point operators, other LCT providers, satellite software navigation providers, and more.All data used within this project is for the purposes described above, and therefore quality will be measured on this basis. The project will follow all data quality rules, logging, and prioritising issues as they arise in line with the approved methodology set out in our Enterprise Data Management Policy, which forms part of the UK Power Networks Integrated Management System.Data quality will be measured across five dimensions where applicable:AccuracyCompletenessConsistencyValidityUniquenessData quality rules for each of the appropriate data quality dimensions above will be set by the project, measuring them closely on a regular basis to identify quality issues.Data quality issues will be logged in a central location and prioritised using an approved matrix which combines the importance of the issue, and the amount of data affected, this gives an indication of the issues impact on the project and wider business, considering factors such as:The impact on the health and safety of the public and employeesWhether it may result in a breach of our licence conditions or relevant regulationsThe impact on UK Power Networks reputationThe impact on our operations and efficiencyThe financial impact, including project delays and charges from external service providersThe project will then seek support for resolving the issues in priority order. All data and background information will be stored centrally and securely in a project specific Sharepoint folder or in our Enterprise Data Store if required by the wider business in accordance with data protection requirements." "The scope will consist of the following stages:The project partner will:Design customer experience based on user research and available input dataDevelop scalable technical solution for notifying customers for planned (typically no more than 6-8 hours in duration) and unplanned power cutsRecruit ev.Energy customers in UK Power Networks areas with upcoming planned power cuts and test solution with up to 1,000 EV customers, including 100 vulnerable customers (based on ev.Energys voluntary recruitment and processing of data on trial participants vulnerability)Improve implementation based on customer feedbackPublish full-scale notification solution to all ev.Energy customers in UK Power Networks regionUK Power Networks will:Publish standalone Application Programming Interface (API) to enable other providers/suppliers to incorporate power cut data into their customer facing solutionsPhase 1 will deliver:User research and digital product design requirementsTrial designDigital product developmentPhase 2 will deliver:Trial, analysis, and reportingStandalone API power cut feedFinal digital product with improvements based on trial" "The objectives and outcomes of the Powercast project are:Develop and deliver a standalone API providing unplanned and planned power cut data which third party providers/suppliers can incorporate into their software solutions Develop, trial (with up to 1000 ev.Energy customers), and deliver a power cut notifications product by ev.Energy to all ev.Energy domestic customers in EPN, LPN, and SPN (up to 40,000).Confirm trial participants affected by power cuts receive notification(s) with advice on how to get their vehicle charged for when they need itInvestigate and understand the customer journey for EV charging during power cuts and risk factors contributing to quality of life and stress around EV access.Receive reports throughout the project outlining steps, findings, and lessons learned from the user research, notification product development and trial, API product development and documentation, and deployment of final products."
Abstract "To support the increased uptake of low carbon technologies, it is very important that distributed network operators (DNOs) ensure their customers are supported through power cuts. The Powercast project aims to reduce customer detriment experienced during power cuts and explore use cases for openly sharing power cut data by partnering with ev.Energy, a smart domestic EV charging platform, to provide notifications related to power cuts with tailored advice on how to get their EV charged for when they need it. "
Publications (none)
Final Report (none)
Added to Database 18/10/23